1. What is e-commerce agencies and what do they do to help your business?
E-commerce agency refers to the professional service of providing comprehensive support to enterprises or brands to help them operate independent online stores, and put up their products on the shelves of the major mainstream electrical platforms (e.g. Amazon, Walmart, Shopee, Lazada, etc.) to promote sales.
Through this model, enterprises can rapidly develop e-commerce business at a lowest cost, yet effectively increase turnover and broaden sales channels. In short, e-commerce agency operation is to help enterprises achieve significant growth in e-commerce turnover and optimization of operation and management at a lower cost and risk with the help of a professional team.
2. What kind of company are we?
Qiyang is an integrated service company specializing in marketing and e-commerce agency operations.
We not only help brands to set up online stores, but also provide a set of comprehensive e-commerce agency solutions, covering brand website operation, marketing strategy customization, product promotion and in-depth data analysis. Through our integrated services, brands can efficiently explore the e-commerce market at lower costs and achieve rapid business growth.
3. Our company is actively expanding into new market areas, can you provide us with professional support to help us stay competitive and relevant in new markets?
Yes, we’re always happy to help your company enter new markets. We have established close relationships with many well-known online marketplaces such as Amazon, eBay, Walmart and many others, and we are committed to helping you explore new online sales channels. You have the flexibility to operate on your own or rely on our experienced team of professionals to sell your products on your behalf, ensuring high relevance and competitiveness in new markets.
4. Do I still need to handle the customer service work personally on the marketplace or my official website after adopting the e-commerce agency service?
We will handle with customer service directly in the marketplaces or on your website. One of the key responsibilities of an ecommerce agency is to manage these matters on your behalf, including customer inquiries, order processing, after-sales support, etc.
As our client, you will need to maintain oversight and feedback on the product quality so that the agency can continue to optimize its services to better meet your needs. At the same time, you also need to maintain close communication with the agency to ensure that both parties have a common understanding and expectations of customer service standards, response times, and so on.
5. How do I evaluate if Qiyang is suitable to be my e-commerce agency partner?
Professional Competence
Whether it has successful cases, professional team managements and advanced operation strategies.
Scope of Services
Industry Adaptability
Find out if the agency is familiar with your industry and adept in operating characteristics of your products.
Customer Testimonials
Find out more about the quality of service and customer satisfaction by checking out the sales reviews, case studies or via word-of-mouth recommendations in your industry.
Terms and Fees
Communication and Collaboration Skills
6. Who will mostly need Qiyang's services?
Merchants who are unfamiliar with e-commerce consumer behavior
Merchants who are confused about e-commerce promotion strategies
Businesses facing time and cost pressures
In the ever-changing industry of e-commerce, all enterprises are facing the double pressure of time and cost. How to manage time efficiently and control operating costs at the same time has become a key factor in determining whether a business can sustain profitability. Our services can help enterprises to cope with these challenges and enhance operational efficiency.